Frontwing Monthly Schedule Update (October)
over 4 years ago – Thu, Oct 24, 2019 at 02:54:30 AM

Hello everyone,

This is the monthly status update of Frontwing projects. The biggest change this month is that “Sharin no Kuni: The Girl Among the Sunflowers”, the project we co-manage with Tokyo Otaku Mode, has been added to the update list below.

•  GRISAIA PHANTOM TRIGGER VOL.1&2: Production:Underway (+92%) / Shipping: Underway (+95%)
   
•  Detailed status: although there are no major changes from the last update, production of the Japanese manga anthology and the cosplay costumes has progressed to its final manufacturing stage.
   
•  CORONA BLOSSOM: Production:Completed (100%) / Shipping: Underway (+95%) *UPDATED
   
•  Detailed status: production of all rewards has been completed. Items are currently prepared to go to our shipping warehouse and shipping is expected to begin after inspection and organization of the items. A new post will be shared when a specific shipping date is settled.
   
•  GRISAIA PHANTOM TRIGGER VOL.3: Production:Underway (+70%) / Shipping:Queued
   
•  Detailed status: shipping expected to begin right after Corona Blossom.
   
•  GRISAIA PHANTOM TRIGGER VOL.4: Production: Underway (+70%) / Shipping: Queued
   
•  Detailed status: shipping expected to begin right after Corona Blossom.
   
•  GRISAIA PHANTOM TRIGGER VOL.5: Production: Underway (+70%) / Shipping: Queued *UPDATED
   
•  Detailed status: currently working to get Vol.3 to 5 shipped in the same time frame.
   
•  WONDERFUL EVERYDAY: Production: Underway (+70%) / Shipping: Queued *UPDATED
   
•  Detailed status: production and shipping schedule in progress. This project is scheduled to ship after Grisaia Phantom Trigger, and is currently being prepared together with ISLAND.
   
•  ISLAND: Production: Underway / Shipping: Queued *UPDATED
   
•  Detailed status: production and shipping schedule in progress. This project is scheduled to ship after Grisaia Phantom Trigger, and is currently being prepared together with Wonderful Everyday.
   
•  GPT: THE ANIMATION: Production: Underway (+80%) / Shipping: Underway
   
•  Detailed status: English dub in process.
   
•  SHARIN NO KUNI: Production: Underway (+55%) / Shipping: Queued *NEW *UPDATED
   
•  Detailed status: as stated in the last update of the project, game itself is still on the first debugging phase. More than half of the physical merchandise has finished production, with other items being close to completion as well.
   

NEXT SHIPPING SCHEDULE:

•  MOMOIRO CLOSET: Production: Queued / Shipping: Queued
   
•  LOCA-LOVE: MY CUTE ROOMMATE: Production: Queued / Status: Queued
   
•  GRISAIA PHANTOM TRIGGER VOL.5.5&6: Production: Queued / Shipping: Queued
   

Thank you for your patience and please do not hesitate to contact us if you have any question.

Frontwing Monthly Schedule Update (September)
over 4 years ago – Thu, Sep 26, 2019 at 11:01:22 PM

Hello everyone,

This is the monthly status update of Frontwing projects.

• GRISAIA PHANTOM TRIGGER VOL.1&2: Production: Underway (+90%) / Shipping: Underway (+95%) *UPDATED
  
• Detailed status: Japanese physical manga and cosplay costumes are currently in the final stages of manufacturing. We will post an update as soon as they are ready to ship.
  
• CORONA BLOSSOM: Production: Underway (+100%) / Shipping: Underway (+90%)  *UPDATED
  
• Detailed status: due to Summer Comiket, there was a delay in sorting the schedule of the remanufacture of some defective items. More detailed information can be found in this update that was posted yesterday.
  
• GRISAIA PHANTOM TRIGGER VOL.3: Production: Underway (+70%) / Shipping: Queued *UPDATED
  
• Detailed status: rewards are currently being inspected and shipping preparations are in progress. Shipping is expected to begin right after Corona Blossom.
  
• GRISAIA PHANTOM TRIGGER VOL.4: Production: Underway  (+70%) / Shipping: Queued  *UPDATED
  
• Detailed status: rewards are currently being inspected and shipping preparations are in progress. Shipping is expected to begin right after Corona Blossom.
  
• GPT: THE ANIMATION: Production: Underway (+80%) / Shipping: Underway *UPDATED
  
• Detailed status: English dub in process. All physical items except for the English BD and the Vol.1-5 Game Set are already manufactured, and packages for backers who did not purchase those two items have already shipped.
  

NEXT SHIPPING SCHEDULE:

• WONDERFUL EVERYDAY: Production: Underway / Shipping: Queued
  
• ISLAND: Production: Underway / Shipping: Queued
  
• MOMOIRO CLOSET: Production: Queued / Shipping: Queued
  
• GRISAIA PHANTOM TRIGGER VOL.5: Production: Queued / Shipping: Queued
  
• LOCA-LOVE: MY CUTE ROOMMATE: Production: Queued / Status: Queued
  
• GRISAIA PHANTOM TRIGGER VOL.5.5&6: Production: Queued / Status: Queued
  

Thank you for your patience and please do not hesitate to contact us if you have any question.

New Global Project Schedule
over 4 years ago – Wed, Aug 21, 2019 at 03:13:48 AM

Greetings everyone.

Too many months have passed since our last schedule update, and without news for all of you. First, let us deeply apologize once more for all the issues this has caused to you.

In order to improve our communication with you, today we want to announce a change in our way of updating our campaigns.

Up until now, we only published updates after sharing a general schedule if we had new information about that particular project or if we had more specific shipping dates: this has proven to be yet another mistake on our part, since dealing with our projects in chronological order meant that we first had to work with campaigns in which we were more likely to encounter problems due to our lack of experience with crowdfunding and overseas shipping when we created them, and in consequence this made updates in later campaigns more and more scarce.

We acknowledge this lead to much dissatisfaction in the many backers across all our still unfulfilled campaigns.

In our last update, we shared with you a general schedule indicating that our crowdfunding campaigns were going to be shipped chronologically, but we only gave specific dates for the first ones.

The shipping process is still in progress, albeit with some problems mostly derived of the high number of backers, items and different shipping patterns in our oldest campaigns. Projects just received detailed and frequent updates when shipping was near or underway, and newer campaigns received no updates while they waited for their turn. Although there are backers who pledged into many of our campaigns and thus know that we are working on them, it’s not fair for those who just backed one to not receive any kind of information.

However, we didn’t think redirecting backers from a project to another unrelated one to confirm we were working was the right thing to do, but without finding another solution, we left our updates stagnant for all this time. We’re tremendously sorry for this.

However, in order to avoid this lack of periodic information, we have decided to create a compact monthly update for all our campaigns containing manufacturing and shipping progress for all our projects (except Sharin no Kuni, which is co-managed by Tokyo Otaku Mode), being the first one today.

Right now, our highest priority projects are Grisaia Phantom Trigger Vol.3 & Vol.4, Wonderful Everyday and ISLAND. We are currently making the necessary preparations for these four projects to ship as soon as possible.

We are also giving high priority to finalize and send the remaining items that had production issues belonging to projects with shipping underway (Corona Blossom and Grisaia Phantom Trigger Vol.1&2)  so that we can completely finish with them and focus our resources in the above projects and further.

• GRISAIA PHANTOM TRIGGER VOL.1&2: Production:Underway (+90%) / Shipping: Underway (+95%)
  
• CORONA BLOSSOM: Production:Underway (+95%) / Shipping: Underway (+50%)
  

NEXT SHIPPING SCHEDULE:

• GRISAIA PHANTOM TRIGGER VOL.3: Production:Underway / Shipping:Queued
  
• GRISAIA PHANTOM TRIGGER VOL.4: Production: Underway / Shipping: Queued
  
• WONDERFUL EVERYDAY: Production: Underway / Shipping: Queued
  
• ISLAND: Production: Underway / Shipping: Queued
  
• GPT: THE ANIMATION: Production: Underway (+75%) / Shipping: Queued
  
• MOMOIRO CLOSET: Production: Queued / Shipping: Queued
  
• GRISAIA PHANTOM TRIGGER VOL.5: Production: Queued / Shipping: Queued
  
• LOCA-LOVE: MY CUTE ROOMMATE: Production: Queued / Status: Queued
  
• GRISAIA PHANTOM TRIGGER VOL.5.5&6: Production: Queued / Shipping: Queued
  

Starting from this update, we will share with you the data above, updated, in a monthly basis.

As you can see, the number of projects we have tackled until now is large, and, our resources being limited, we cannot just manufacture and ship everything at once as much as we wish we could. However, we believe the only thing we can do is keep working steadily as fast as we can until we fulfill our obligations with the backers that supported us.

Thank you, once more, for still believing in us.

Current shipping schedule
over 5 years ago – Fri, Jan 25, 2019 at 10:03:26 AM

Hello again,

As we said in our last update, we’ve been working with our shipping provider and warehouse to reorganize and restart shipping as soon as possible. The result and our current schedule is as follows:

• Grisaia Complete Box: preparations and shipping will restart during the remaining days of January
• Grisaia Phantom Trigger Vol.1-2-3: preparations for shipping will restart on the beginning of February
• Corona Blossom Vol.1-2-3: preparations for shipping will restart mid-February
• Wonderful Everyday: preparations for shipping will restart after confirming the shipping status of the projects above

We’ve also instructed the person in charge of the warehouse to get us photos of the products, and we will share them with you as soon as we get them.After we’ve successfully shipped the projects above, we will move on to the following campaigns. More specific dates for these will be given for these in future updates.

• Momoiro Closet
• Grisaia Phantom Trigger Vol.4
• Grisaia Phantom Trigger Vol.5
• ISLAND
• Loca-Love: My Cute Roommate
• Grisaia Phantom Trigger THE ANIMATION

As of now, we’ve also replied to all inquiries sent through the different crowdfunding platforms direct messaging system, e-mails and social networks. If you have contacted us but have not yet received a reply, please do not hesitate to contact us again.Please let us apologize again for betraying your expectations and the promises we made ourselves during all this time. We’re still pushing everyday to make this already too long wait shorter, and we will definitely get your rewards shipped. We want to thank you for your infinite patience and all your support during all this time.  

Re: Shipping Status
over 5 years ago – Thu, Jan 17, 2019 at 12:28:16 AM

Greetings everyone.

As some of you may know, we made an official statement last week about the current situation in our comments section. As we don’t like to make “non-updates” that do not contain schedule announcements or changes, we decided to leave it as that, but as some of you pointed out, it’s better to communicate frequently no matter the amount of information. As such, we decided to post this comment as this update, so that all of you will be properly notified.

The situation since this comment was posted has changed slightly, however: although our shipping providers are still assessing when will they be able to resume shipping, we will try our best to give an update on this during next week. But no matter what happens, we will keep you informed.

As we mentioned in the comment below, we also asked them to make photos of the physical goods, and they will be shared in each corresponding campaign as soon as we receive them.

Without further ado, this is the original comment we posted last week:

“Sorry for the delay in making an official comment about this issue.

We acknowledge the fact that the Japanese New Year holiday season has affected the shipping schedule we provided in our last update. As we said in our previous comment, we’ve contacted our shipping partners and the person in charge of our warehouse in order to give you updated information on how the shipping will continue in the following days. In future updates we will also focus on sharing with you photos of the actual physical goods.

Again, we must offer our apologies for the problems that all our projects have been suffering, and even though you might think otherwise, we really do feel ashamed and worried reading all your sad, disappointed and angry feelings about this. We really want to get all rewards, in all projects, delivered to every backer as soon as possible, but we understand that even if we do, we broke many promises along the way and just delivering the rewards will not magically fix all the mistakes we did during the process of doing so.

That being said, and while understanding that we are now faced with a general lack of trust, we will keep trying to fix whatever hurdle that appears in our way in order to finally fulfill our promises and deliver our products to all of you.

Due to the holiday season, we haven’t been able to answer your private messages as fast as we wish to and we’re trying to catch up on that as well, but please do not let this stop you from sending one if you have anything you want to talk and discuss with us.”