FAQ: Help Grisaia: Phantom Trigger Vol.5 Get Real
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Does Grisaia Phantom Trigger have H-scenes? Will there be an 18+ patch?

Grisaia Phantom Trigger was created and designed as an all-ages game, and therefore features no sexually explicit content. Accordingly, no restoration patch will be necessary, as the digital and physical versions will contain the exact same content. That being said, many of the supplemental items feature more adult-oriented content (i.e. the artbook and tapestries). However, please do note that the series does feature scenes of intense violence and language (but again, the physical and digital version have the exact same content).

Last updated: June 13, 2018 01:49

Does Phantom Trigger have dual language support?

Yes! Just like the Corona Blossom series, Phantom Trigger supports display of both English and Japanese game text, as well as the display of both languages simultaneously.

Last updated: June 13, 2018 01:49

How many volumes will Phantom Trigger have?

Phantom Trigger is an ongoing series, with each volume comprising of a largely self-contained story. Further entries beyond Vol.5 are planned for release!

Last updated: June 13, 2018 01:49

Do I need to play the original Grisaia trilogy before I play Phantom Trigger?

While Phantom Trigger does make reference to characters, events, and concepts from the original Grisaia trilogy, and knowledge of these will certainly enhance the Phantom Trigger experience, the series is designed to be enjoyed by longtime Grisaia fans and newcomers alike. The original trilogy (The Fruit of Grisaia, The Labyrinth of Grisaia & The Eden of Grisaia) is available on both Steam and Denpasoft from Sekai Project!

Last updated: June 13, 2018 01:49

Will there be crowdfunding campaigns for future volumes of Phantom Trigger?

Currently we plan to offer preorders of physical copies and other goods for future volumes of Phantom Trigger; the preorder method for future volumes will be determined on a case-by-case basis.

Last updated: June 13, 2018 01:49

How will shipping be handled for the campaign? Why does it cost the amount it does?

The default shipping method for the campaign is international SAL shipping from Japan. This is the most affordable method that will still get your rewards to you in a reasonable amount of time. Additionally, we have decided to include tracking & insurance by default for tiers above $100. This means that if you pledge at the $100 tier or above, you do NOT need to purchase the “Upgrade To Registered SAL” add-on to receive tracking/insurance! If you wish to upgrade to EMS, please contact us directly and we can help you out with that.

The shipping costs are based on the actual SAL shipping charge plus the cost of packaging and labor for shipping. The shipping charges are not inflated in any way.

Last updated: June 13, 2018 01:49

How do I purchase add-ons?

Add-ons will be purchasable in BackerKit after the campaign! You can make a subsequent pledge for the cost of the add-on and you will be able to use that money in BackerKit for add-on purchases, or you can pay for the add-on directly on BackerKit after the campaign.

Last updated: June 13, 2018 01:49

Can I pay with PayPal?

Unfortunately, Kickstarter does not support PayPal as a payment method. However, if you make a pledge at any tier, you can upgrade to a higher tier on BackerKit after the campaign, and use PayPal on BackerKit to cover the difference. Please do keep in mind that if limited rewards sell out during or after the campaign, you will not be able to upgrade to those tiers in BackerKit.

Last updated: June 13, 2018 01:49

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: October 2018

Last Updated At: 07/19/18
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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